To help protect your investment and provide for your long term enjoyment of your Screens of Georgia product provides this limited warranty. Please review it and keep it in your records. If your screen ever develops a problem you believe is covered under warranty, feel free to call Screens of Georgia at 678-455-0105 with any questions you might have.
terms and conditions
Screens of Georgia warrants solely to the original purchaser. The screen purchased shall be free from defects in materials and workmanship under normal use for as long as the screen is owned by the original purchaser and until the ownership of the screen is transferred to another.
This Limited Warranty does not apply to:
mesh and mesh components;
asserted defects caused by modification, misuse, or abuse, or improper maintenance of the screen;
asserted defects involving subjective personal likes or judgments;
defects asserted by any purchaser who did not purchase the screen from an authorized Phantom distributor or dealer in the United States of America or Canada;
specific components as outlined below:
Motors and manual gears: Screens of Georgia warrants the electrical motors and manual gears for a period of 5 years, commencing from the date of satisfactory installation for the original purchaser, against failure under expected normal use. Warranty is void if the electrical motor is exposed to water or abnormal conditions.
Electrical & electrical accessories: Screens of Georgia warrants the electric components, including remote transmitters and receivers for a period of 1 year, commencing from the date of satisfactory installation for the original purchaser, against failure under expected normal use. This warranty is void if the electrical component is exposed to water or abnormal conditions.
Costs of removal, shipping and installation of the included materials for a period of two years from the date of original installation by an authorized Phantom distributor or dealer.
limitation on obligations
The obligations of Screens of Georgia here under are limited to repair or replacement (at our sole option) of included parts of the screen found to be defective under this Limited Warranty. In no event shall Screens of Georgia be liable for damages of any type, including, but not limited to: economic loss; or any indirect, punitive, special, incidental, or consequential damages of any type, including, but not limited to, time, wages or lost profits, of any nature or kind or for damages to or loss of property, whether caused by negligence or otherwise.
Any implied warranty, including, but not limited to, the implied warranty of merchant ability and the implied warranty of fitness for a particular purpose, is hereby limited in duration to that of the express limited warranty contained in this document, unless a shorter period is permitted by law. This document sets forth the entire liability of Phantom Mfg. (Int'l) Ltd. with respect to Phantom Screens, Serene Screens and Executive Screens.
Some states and provinces do not allow limitations on how long an implied warranty lasts or the exclusion or limitation of incidental or consequential damages, so the above limitations or exclusions may not apply to you.
No Other Express Warranties
The Limited Warranty set forth herein constitutes the entire express warranty and representation of Screens of Georgia, with regard to its screen products. This Limited Warranty shall be controlling over any conflicting terms and conditions of any purchase orders, contracts or invoices which may be executed in connection with the purchase of Screens of Georgia products.
Contact your authorized, local Phantom representative for service - providing proof of purchase and your claim details. Phantom Mfg. (Int'l) Ltd. shall review the description of the asserted defect, examine the screen if necessary, and make service, repairs and replacements as appropriate under this Limited Warranty.
If you are not satisfied with the service you receive at any point during the claim process, please contact us directly by email or call 1-888-PHANTOM.